:root{--background-default: #111b21;--background-chat: #0b141a;--background-header: #202c33;--background-active: #2a3942;--background-hover: #202c33;--text-primary: #e9edef;--text-secondary: #8696a0;--text-muted: #667781;--primary: #00a884;--primary-hover: #06cf9c;--border-default: #222d34;--border-light: rgba(134, 150, 160, .15);--bubble-outgoing: #005c4b;--bubble-incoming: #202c33;--icon-primary: #aebac1;--icon-secondary: #8696a0;--sidebar-width: 410px}*{margin:0;padding:0;box-sizing:border-box}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;background-color:var(--background-default);color:var(--text-primary);height:100vh;overflow:hidden}#root{height:100vh}button{background:none;border:none;cursor:pointer;outline:none}input{outline:none}.layout-container{display:flex;height:100vh;width:100vw;background-color:var(--background-chat)}.sidebar{width:var(--sidebar-width);min-width:var(--sidebar-width);display:flex;flex-direction:column;background-color:var(--background-default);border-right:1px solid var(--border-default)}.sidebar-header{height:60px;padding:10px 16px;background-color:var(--background-header);display:flex;align-items:center;justify-content:space-between}.header-actions{display:flex;gap:20px;color:var(--icon-primary)}.header-actions button{color:var(--icon-primary);display:flex;align-items:center;justify-content:center;font-size:20px}.avatar-placeholder{width:40px;height:40px;border-radius:50%;background-color:var(--text-muted)}.search-container{padding:8px 12px;display:flex;gap:8px;align-items:center}.search-bar{flex:1;background-color:var(--background-header);border-radius:8px;padding:0 12px;display:flex;align-items:center;height:35px}.search-icon{color:var(--icon-secondary);font-size:14px}.search-bar input{background:transparent;border:none;color:var(--text-primary);width:100%;font-size:14px;padding:0 8px}.search-bar input::placeholder{color:var(--text-muted)}.filter-btn{color:var(--icon-secondary);font-size:20px;display:flex;align-items:center;justify-content:center}.status-filter-select{height:35px;padding:0 10px;border-radius:8px;border:1px solid var(--border-default);background-color:var(--background-header);color:var(--text-primary);font-size:12px}.status-filter-select:focus{outline:none;border-color:var(--primary)}.tabs-container{display:flex;padding:8px 16px;gap:8px;border-bottom:1px solid var(--border-default)}.tab{padding:6px 12px;border-radius:16px;font-size:13px;color:var(--text-secondary);background-color:var(--background-header);transition:all .2s}.tab:hover{background-color:var(--background-active)}.tab.active{background-color:#00a88420;color:#00a884}.conversations-list{flex:1;overflow-y:auto}.chat-area{flex:1;display:flex;flex-direction:column;background-image:url(https://user-images.githubusercontent.com/15075759/28719144-86dc0f70-73b1-11e7-911d-60d70fcded21.png);background-blend-mode:overlay;background-color:var(--background-chat);position:relative}.empty-state{flex:1;display:flex;align-items:center;justify-content:center;text-align:center;background-color:var(--background-default);border-bottom:6px solid var(--primary)}.empty-state-content h1{font-size:32px;font-weight:300;color:var(--text-primary);margin-bottom:16px}.empty-state-content p{font-size:14px;color:var(--text-secondary);line-height:20px;max-width:500px;margin:0 auto}.secure-msg{position:absolute;bottom:40px;width:100%;left:0;font-size:14px;color:var(--text-muted)}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-thumb{background-color:var(--border-default)}::-webkit-scrollbar-track{background:transparent}.conversation-item{display:flex;padding:0 16px;height:72px;align-items:center;cursor:pointer;transition:background-color .2s}.conversation-item:hover{background-color:var(--background-hover)}.conversation-item.active{background-color:var(--background-active)}.avatar-container{margin-right:15px}.avatar-container img,.avatar-container .avatar-placeholder{width:49px;height:49px;border-radius:50%}.avatar-placeholder{background-color:var(--text-muted);display:flex;align-items:center;justify-content:center;font-size:20px;color:var(--text-primary)}.content{flex:1;display:flex;flex-direction:column;justify-content:center;height:100%;border-bottom:1px solid var(--border-light)}.line-1{display:flex;justify-content:space-between;margin-bottom:2px}.name{font-size:17px;color:var(--text-primary)}.time{font-size:12px;color:var(--text-secondary)}.line-2{display:flex;justify-content:space-between;align-items:center}.message-preview{display:flex;align-items:center;gap:4px;max-width:200px}.last-msg{font-size:14px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pin-icon{font-size:12px}.badges{display:flex;align-items:center;gap:6px}.delete-conversation-btn{background:none;border:none;color:var(--text-secondary);cursor:pointer;font-size:12px;padding:2px}.delete-conversation-btn:hover{color:#f44336}.status-badge{padding:2px 8px;border-radius:4px;font-size:11px;font-weight:600;text-transform:uppercase}.employee-badge{padding:2px 6px;border-radius:4px;font-size:10px;background:var(--background-elevated);color:var(--text-secondary)}.unread-badge{background-color:var(--primary);color:#fff;font-size:12px;font-weight:600;min-width:20px;height:20px;border-radius:10px;display:flex;align-items:center;justify-content:center;padding:0 4px}.chat-window{display:flex;flex-direction:column;height:100%;background-image:url(https://user-images.githubusercontent.com/15075759/28719144-86dc0f70-73b1-11e7-911d-60d70fcded21.png);background-blend-mode:overlay;background-color:var(--background-chat)}.chat-header{height:60px;padding:10px 16px;background-color:var(--background-header);display:flex;align-items:center;justify-content:space-between;border-left:1px solid var(--border-default)}.header-info{display:flex;align-items:center;gap:12px}.header-avatar{width:40px;height:40px;border-radius:50%;background-color:var(--text-muted);display:flex;align-items:center;justify-content:center;color:var(--text-primary);font-weight:600;overflow:hidden}.header-avatar img{width:100%;height:100%;object-fit:cover;display:block}.contact-details{display:flex;flex-direction:column}.contact-name{font-size:16px;color:var(--text-primary)}.contact-status{font-size:12px;color:var(--text-secondary)}.header-actions{display:flex;align-items:center;gap:20px;color:var(--icon-primary)}.header-actions button{color:var(--icon-primary);font-size:20px}.header-actions .cart-btn{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:20px;border:1px solid var(--border-default);background-color:var(--background-active);color:var(--text-primary);cursor:pointer;font-size:16px}.cart-count{background:var(--primary);color:#fff;font-size:11px;padding:2px 6px;border-radius:999px}.cart-modal{width:520px;max-width:92vw}.cart-modal-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.cart-items{display:flex;flex-direction:column;gap:10px;max-height:260px;overflow-y:auto;margin-bottom:12px}.cart-item{display:flex;justify-content:space-between;align-items:center;gap:12px;background:var(--background-header);padding:10px 12px;border-radius:8px}.cart-item-info{display:flex;flex-direction:column;gap:4px}.cart-item-name{font-weight:600}.cart-item-meta{font-size:12px;color:var(--text-secondary)}.cart-item-actions{display:flex;align-items:center;gap:8px}.cart-item-actions input{width:64px;padding:4px 6px;border-radius:6px;border:1px solid var(--border-default);background:var(--background-active);color:var(--text-primary)}.cart-remove-btn{background:#a84a4a}.cart-summary{display:flex;justify-content:space-between;align-items:center;padding-top:10px;border-top:1px solid var(--border-default);margin-bottom:10px;font-weight:600}.cart-empty{color:var(--text-secondary);margin:12px 0}.cart-modal .form-group select{width:100%;padding:10px;border-radius:8px;border:1px solid var(--border-default);background:var(--background-active);color:var(--text-primary)}.cart-modal .form-group textarea{width:100%;padding:10px;border-radius:8px;border:1px solid var(--border-default);background:var(--background-active);color:var(--text-primary);resize:vertical}.location-preview{background:var(--background-header);padding:10px 12px;border-radius:8px;display:flex;flex-direction:column;gap:6px;margin-bottom:12px;font-size:13px}.location-preview-title{font-weight:600}.location-preview a{color:#58b7ff;font-size:12px;text-decoration:underline}.delivery-options{display:flex;flex-direction:column;gap:12px;padding:12px;border-radius:10px;background:var(--background-header);margin-bottom:10px}.delivery-checks{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;color:var(--text-secondary);font-size:13px}.delivery-checks label{display:flex;align-items:center;gap:6px}.delivery-payer{display:flex;align-items:center;gap:12px;flex-wrap:wrap;font-size:13px;color:var(--text-secondary)}.delivery-payer label{display:flex;align-items:center;gap:6px}.status-select select{height:34px;padding:0 10px;border-radius:16px;border:1px solid var(--border-default);background-color:var(--background-active);color:var(--text-primary);font-size:12px}.status-select select:focus{outline:none;border-color:var(--primary)}.messages-container{flex:1;padding:20px 5%;overflow-y:auto;display:flex;flex-direction:column;gap:2px}.reply-composer{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px 16px;background-color:var(--background-header);border-top:1px solid var(--border-default)}.reply-composer-info{display:flex;flex-direction:column;gap:4px;min-width:0}.reply-composer-title{font-size:12px;color:var(--text-secondary)}.reply-composer-snippet{font-size:13px;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:320px}.reply-composer-cancel{border:none;background:transparent;color:var(--text-secondary);font-size:18px;cursor:pointer}.media-preview-modal{width:520px;max-width:92vw;padding:20px}.media-preview-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}.media-preview-header h3{margin:0;font-size:16px}.media-preview-close{border:none;background:transparent;color:var(--text-secondary);font-size:20px;cursor:pointer}.media-preview-body{background:var(--background-header);border-radius:10px;padding:12px;display:flex;align-items:center;justify-content:center;margin-bottom:12px}.media-preview-body img,.media-preview-body video{max-width:100%;max-height:320px;border-radius:8px}.media-preview-body audio{width:100%}.media-preview-caption{display:flex;flex-direction:column;gap:6px;margin-bottom:12px}.media-preview-caption label{font-size:12px;color:var(--text-secondary)}.media-preview-caption textarea{width:100%;padding:10px;border-radius:8px;border:1px solid var(--border-default);background:var(--background-active);color:var(--text-primary);resize:vertical}.media-preview-actions{display:flex;justify-content:flex-end;gap:10px}.chat-footer{min-height:62px;padding:5px 16px;background-color:var(--background-header);display:flex;align-items:center;gap:12px}.icon-btn{color:var(--icon-primary);font-size:24px}.emoji-picker-container,.quick-replies-container{position:relative;display:flex;align-items:center}.emoji-picker{position:absolute;bottom:calc(100% + 12px);left:0;width:280px;max-width:80vw;max-height:260px;overflow-y:auto;padding:12px;border-radius:12px;background:var(--background-default);border:1px solid var(--border-default);box-shadow:0 10px 30px #00000059;z-index:12;display:flex;flex-direction:column;gap:10px}.emoji-group-title{font-size:12px;color:var(--text-secondary);margin-bottom:6px}.emoji-grid{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:6px}.emoji-btn{border:none;background:var(--background-active);color:var(--text-primary);border-radius:8px;font-size:18px;height:32px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:background .2s ease}.emoji-btn:hover{background:var(--background-header)}.quick-replies-panel{position:absolute;bottom:calc(100% + 12px);left:0;width:340px;max-width:90vw;padding:12px;border-radius:12px;background:var(--background-default);border:1px solid var(--border-default);box-shadow:0 10px 30px #00000059;z-index:12;display:flex;flex-direction:column;gap:12px}.quick-replies-header{display:flex;align-items:center;justify-content:space-between;font-size:13px;color:var(--text-primary)}.quick-replies-editing{font-size:11px;color:var(--text-secondary)}.quick-replies-form{display:flex;flex-direction:column;gap:8px}.quick-replies-form input,.quick-replies-form textarea{width:100%;padding:8px 10px;border-radius:8px;border:1px solid var(--border-default);background:var(--background-active);color:var(--text-primary);font-size:13px}.quick-replies-form textarea{resize:vertical}.quick-replies-form-actions{display:flex;gap:8px;justify-content:flex-end}.quick-replies-list{display:flex;flex-direction:column;gap:10px;max-height:240px;overflow-y:auto}.quick-reply-item{background:var(--background-active);border-radius:10px;padding:10px;display:flex;flex-direction:column;gap:8px}.quick-reply-text{display:flex;flex-direction:column;gap:4px}.quick-reply-title{font-size:12px;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.04em}.quick-reply-body{font-size:13px;color:var(--text-primary);white-space:pre-wrap}.quick-reply-actions{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap}.quick-reply-action{border:none;background:var(--background-header);color:var(--text-primary);padding:6px 10px;border-radius:6px;font-size:12px;cursor:pointer;transition:background .2s ease,transform .2s ease}.quick-reply-action:hover{background:var(--background-default);transform:translateY(-1px)}.quick-reply-action.send{background:var(--primary);color:#fff}.quick-reply-action.send:hover{background:var(--primary-hover)}.quick-reply-action.danger{background:#8f2f2f;color:#fff}.quick-reply-action.danger:hover{background:#a83b3b}.quick-reply-empty{font-size:12px;color:var(--text-secondary);text-align:center;padding:8px 0}.input-container{flex:1;background-color:var(--background-active);border-radius:8px;padding:0 12px;height:42px;display:flex;align-items:center}.input-container input{background:transparent;border:none;color:var(--text-primary);width:100%;font-size:15px}.launch-sale-btn{background-color:var(--primary);color:#fff;border:none;padding:8px 15px;border-radius:20px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s}.launch-sale-btn:hover{background-color:var(--primary-hover)}.modal-overlay{position:fixed;inset:0;background:#000000b3;display:flex;align-items:center;justify-content:center;z-index:1000}.modal-content{width:400px;padding:30px;border-radius:12px;background-color:var(--background-default);box-shadow:0 4px 20px #0006}.message-wrapper{display:flex;width:100%;margin-bottom:2px}.message-wrapper.user{justify-content:flex-end}.message-wrapper.contact{justify-content:flex-start}.message-bubble{max-width:65%;padding:6px 7px 8px 9px;border-radius:8px;position:relative;font-size:14.2px;line-height:normal;box-shadow:0 1px .5px #0b141a21}.reply-btn{position:absolute;top:4px;right:6px;border:none;background:transparent;color:var(--text-secondary);font-size:11px;cursor:pointer;opacity:0;transition:opacity .2s ease}.message-wrapper:hover .reply-btn{opacity:1}@media(max-width:768px){.reply-btn{opacity:1}}.reply-preview{border-left:3px solid var(--primary);background:var(--background-active);padding:6px 8px;border-radius:6px;margin-bottom:6px;display:flex;flex-direction:column;gap:2px}.reply-author{font-size:11px;color:var(--text-secondary);font-weight:600}.reply-snippet{font-size:12px;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:240px}.sender-name{font-size:11px;color:var(--text-secondary);margin-bottom:4px}.user .message-bubble{background-color:var(--bubble-outgoing);color:var(--text-primary)}.contact .message-bubble{background-color:var(--bubble-incoming);color:var(--text-primary)}.message-time{float:right;margin:8px 0 -5px 8px;font-size:11px;color:var(--text-muted);display:flex;align-items:center;gap:4px}.edited-flag{font-size:10px;color:var(--text-secondary);text-transform:lowercase}.read-status{color:#53bdeb}.media-content{max-width:100%;border-radius:4px}.media-container{max-width:320px}.image-message,.video-message{width:100%;max-width:320px;max-height:220px;object-fit:cover;border-radius:6px;display:block}.audio-message{width:240px}.location-wrapper{display:flex;flex-direction:column;gap:6px;max-width:320px}.location-title{font-weight:600}.location-link{color:#58b7ff;font-size:12px;text-decoration:underline}.document-wrapper{display:flex;flex-direction:column;gap:8px;max-width:320px}.document-title{font-weight:600}.document-actions{display:flex;gap:10px}.document-link{color:#58b7ff;font-size:12px;text-decoration:underline}.forward-location-btn{margin-top:6px;background:transparent;border:1px solid var(--border-default);color:var(--text-secondary);border-radius:6px;padding:4px 8px;font-size:12px;cursor:pointer}.forward-location-btn:hover{color:var(--text-primary);border-color:var(--text-secondary)}.private-chat-btn{margin-top:6px;margin-left:6px;background:transparent;border:1px solid var(--border-default);color:var(--text-secondary);border-radius:6px;padding:4px 8px;font-size:12px;cursor:pointer}.private-chat-btn:hover{color:var(--text-primary);border-color:var(--text-secondary)}.sidebar-manager{width:260px;height:100vh;background-color:var(--background-default);border-right:1px solid var(--border-default);display:flex;flex-direction:column;transition:width .2s ease}.sidebar-manager.collapsed{width:72px}.sidebar-header{padding:16px 20px;display:flex;align-items:center;justify-content:space-between;gap:12px}.sidebar-title{font-size:18px;font-weight:700;color:var(--primary);text-align:center;flex:1}.sidebar-toggle{border:1px solid var(--border-default);background:var(--background-header);color:var(--text-secondary);border-radius:6px;padding:4px 8px;cursor:pointer;transition:background-color .2s ease}.sidebar-toggle:hover{background-color:var(--background-default)}.manager-nav{padding:20px 0;flex:1}.nav-item{padding:12px 24px;display:flex;align-items:center;gap:12px;color:var(--text-secondary);cursor:pointer;transition:background-color .2s;font-size:14px}.nav-icon{display:inline-flex;align-items:center;justify-content:center;width:24px}.sidebar-manager.collapsed .nav-item{justify-content:center;padding:12px 0}.sidebar-manager.collapsed .nav-label,.sidebar-manager.collapsed .sidebar-title{display:none}.sidebar-manager.collapsed .sidebar-header{justify-content:center}.nav-item:hover{background-color:var(--background-header)}.nav-item.active{background-color:var(--background-header);color:var(--primary);border-left:3px solid var(--primary)}.manager-content{flex:1;overflow-y:auto;padding:40px;background-color:var(--background-chat)}.manager-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px}.manager-header h1{font-size:24px;color:var(--text-primary)}.primary-btn{background-color:var(--primary);color:#fff;padding:10px 20px;border-radius:4px;font-weight:600}.data-table{width:100%;border-collapse:collapse;background-color:var(--background-default);border-radius:8px;overflow:hidden}.data-table th,.data-table td{padding:15px 20px;text-align:left;border-bottom:1px solid var(--border-default);color:var(--text-primary)}.data-table th{background-color:var(--background-header);color:var(--text-secondary);font-weight:500;font-size:12px;text-transform:uppercase}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin-bottom:40px}.stat-card{background-color:var(--background-default);padding:20px;border-radius:8px;box-shadow:0 2px 4px #0000001a}.stat-card h3{font-size:14px;color:var(--text-secondary);margin-bottom:10px}.stat-card p{font-size:24px;font-weight:700;color:var(--primary)}.auth-container{display:flex;align-items:center;justify-content:center;height:100vh;background-color:var(--background-chat)}.auth-card{background-color:var(--background-default);padding:40px;border-radius:8px;width:100%;max-width:400px;box-shadow:0 4px 10px #0000004d}.auth-card h1{font-size:24px;margin-bottom:24px;text-align:center;color:var(--text-primary)}.error-msg{color:#f44336;background-color:#f443361a;padding:10px;border-radius:4px;margin-bottom:20px;font-size:14px;text-align:center}.form-group{margin-bottom:20px}.form-group label{display:block;margin-bottom:8px;font-size:14px;color:var(--text-secondary)}.form-group input{width:100%;padding:10px;background-color:var(--background-header);border:1px solid var(--border-default);border-radius:4px;color:var(--text-primary);font-size:16px}.auth-btn{width:100%;padding:12px;background-color:var(--primary);color:#fff;border-radius:4px;font-size:16px;font-weight:600;margin-top:10px;transition:background-color .2s}.auth-btn:hover{background-color:var(--primary-hover)}.auth-footer{margin-top:24px;text-align:center;color:var(--text-secondary);font-size:14px}.auth-footer button{color:var(--primary);font-weight:600;text-decoration:underline}